Is TP a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 528 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TP .

Does TP pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 528 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13855) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2587) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

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TP Technical Support Representative reviews

4.1

75% would recommend to a friend

(528 total reviews)

Jorge Amar

Not enough data to show CEO approval

63% positive business outlook

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Technical Support Representative employees have rated TP with 4.1 out of 5 stars, based on 528 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

528 reviews

5.0

Feb 27, 2025

Great Place to Work

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

A lot of support Pay is decent Everyone is super helpful and friendly Program is pretty easy to navigate

Cons

Feel like I needed more training in the beginning

5.0

Feb 21, 2025

Great company

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Salary is great and 2 days off with free cabs

Cons

No cons so far everything is fine till now

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Feb 11, 2025

Nice

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Management is good. They allow me to work part time.

Cons

They no longer offer a work from home set up

TP Response

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 31 - 33 of 528 Reviews

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