TP Service Desk Associate reviews

4.9

99% would recommend to a friend

(86 total reviews)

Jorge Amar

100% approve of CEO

95% positive business outlook

Service Desk Associate employees have rated TP with 4.9 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Service Desk Associate professionals have an excellent working experience there. TP is rated 37% above average by Service Desk Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

86 reviews
4.0
Jun 28, 2020

Good job

Recommend
CEO approval
Business Outlook

Pros

Great environment, supportive supervisors, strict but fun to talk to members

Cons

I don't really have any cons but make sure you have a tough skin

avatar
TP Response
5y
We're glad to have you in the team! Keep up the good work!
1.0
Dec 22, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pros except for the salary (for what the economic situation is in Hellas at the current status) WHICH could be raised in my opinion though. Also adding the benefits.

Cons

To sum it up - LOW QUALITY of the MAJORITY of the employees of the company. I am at the Swedish department, although of Hellenic origin. TP as a company is a leftist low quality company. Someone asked me why i don't resign if i have this opinion. Just as i temporarily live in Athens, since beginning for TP for 3 years now, just as temporarily is the job situation, it is simple. We live under the today's agenda of TP/generally, and when things will change in this country as well soon enough, we will take it from there. Also, i think we can change TP from inside to a proper company with great quality. That is also a reason. Tp is also firing people who try to improve and speak up for all this mess. There is no good quality of many employees. The lack of education shows by their inferior complex for someone who worked lesser then some of them within TP and goes for the next position. There is NO meritocracy structure and the management lies and alter results, regarding positions for example, in favor of their own preferences. TP's slogan is "Diversity matters/equality". Totally irrelevant slogan. This shows that TP as a company focus on this instead of having a quality working space. It does not fit and thats why this supposed "company of customer technical support and tagging for companies" is of low quality.

avatar
TP Response
5y
Your review is alarming. Kindly send us a report at http://bit.ly/TPHR-newform so we can address it properly. Thank you.
1.0
Feb 5, 2019

Cool

Recommend
CEO approval
Business Outlook

Pros

Family oriented business related business

Cons

Management sucks management unprofessional unpredictable

avatar
TP Response
7y
Thank you for sharing your opinion. Our aim is to see to it that our employees are treated well and given constant support while being provided a good working environment. We hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation.
Viewing 82 - 84 of 86 Reviews

Glassdoor has 100,639 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.