Low quality / corrupt management! - Front Desk Agent TP Employee Review

1.0
Dec 22, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pros except for the salary (for what the economic situation is in Hellas at the current status) WHICH could be raised in my opinion though. Also adding the benefits.

Cons

To sum it up - LOW QUALITY of the MAJORITY of the employees of the company. I am at the Swedish department, although of Hellenic origin. TP as a company is a leftist low quality company. Someone asked me why i don't resign if i have this opinion. Just as i temporarily live in Athens, since beginning for TP for 3 years now, just as temporarily is the job situation, it is simple. We live under the today's agenda of TP/generally, and when things will change in this country as well soon enough, we will take it from there. Also, i think we can change TP from inside to a proper company with great quality. That is also a reason. Tp is also firing people who try to improve and speak up for all this mess. There is no good quality of many employees. The lack of education shows by their inferior complex for someone who worked lesser then some of them within TP and goes for the next position. There is NO meritocracy structure and the management lies and alter results, regarding positions for example, in favor of their own preferences. TP's slogan is "Diversity matters/equality". Totally irrelevant slogan. This shows that TP as a company focus on this instead of having a quality working space. It does not fit and thats why this supposed "company of customer technical support and tagging for companies" is of low quality.

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TP Response
5y
Your review is alarming. Kindly send us a report at http://bit.ly/TPHR-newform so we can address it properly. Thank you.

Explore other reviews about TP

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
3d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
3d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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