Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,382 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,382 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,382 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,382 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,382 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

3.0

Aug 9, 2013

The call center experience.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You work with a lot of people on your same age group. You get to learn a lot about customer service.

Cons

It's a non creative, high pressured environment. You don't get paid enough, and it's really hard to keep up with all the metrics changing and new metrics being added to your work.

1.0

Jul 23, 2013

Very stressful and knew you wouldnt go anywhere with all the favortism.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Met some good friends. Love my supervisor.

Cons

Mandatory overtime, black out all month (heave forbid you get sick), stupid goals, know one else wanting to do their job, always living in others shadows, depressions. Place is miserable. Dont work here.

2.0

Jul 22, 2013

Don't know what they are doing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Cool people. Free drinks and chips in lunch room.

Cons

Management doesn't know what they are doing. Very disorganized. The client does know what they want. They fire lots of people at one time and don't hire people to fill those positions. Parking is horrible, that's the biggest reason I want to quit.

Viewing 17347 - 17349 of 17,382 Reviews

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TP

TP Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The call center experience.

Very stressful and knew you wouldnt go anywhere with all the favortism.

Don't know what they are doing

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