Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,366 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,366 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,366 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,366 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,366 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

5.0

Jun 25, 2026

Crecimiento laboral y buenos horarios, pocos contras

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

horarios transportes crecimiento laboral experiencia

Cons

realmente no tiene tantos contras, depende mucho de la campaña que tengas para calificar los contras

TP Response

2d

👋🏻 Hola, gracias por tu comentario. 🤩 ¡Nos enorgullece que seas parte de la familia más TOP! 💥🤘🏻 ¡Saludos! #MadeForMore

4.0

Jun 25, 2026

Good pay and environment but heavy workload

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good facilities, nice environment, good pay

Cons

Much workload, queuing acc but all goods

TP Response

4d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 25, 2026

Schedule flexibility with pay on time, but the compensation is lower than expected to pay utilities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility Pay on Time Growth Opportunity Equipment provided Comfortable dress code

Cons

Low compensation utility costs Technical dependency Low vacation accrual

TP Response

4d

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

Viewing 13 - 15 of 17,366 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Customer Service and Technical Support Advisor with Spanish

English speaking Google Ads Onboarding Account Manager

Fashion Customer Service Representative - English Market

Fashion Customer Service Representative with Spanish

TP

TP Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Crecimiento laboral y buenos horarios, pocos contras

Good pay and environment but heavy workload

Schedule flexibility with pay on time, but the compensation is lower than expected to pay utilities

Jobs at TP

TP reviews FAQs

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