Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,380 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,380 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,380 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,380 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

5.0

Jun 5, 2026

Supportive environment with great management and colleagues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

TP Response

3w

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

5.0

Jun 5, 2026

Great coaching and chill environment with good pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Coaching Chill Accessible Diverse Good Salary

Cons

At the moment, I find no cons.

TP Response

4w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jun 4, 2026

Great gym facilities but salary issues persist

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

24 hours gym, clear hierarchy,

Cons

a lot of salary issues

Viewing 79 - 81 of 17,380 Reviews

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Supportive environment with great management and colleagues

Great coaching and chill environment with good pay

Great gym facilities but salary issues persist

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