Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,674 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,674 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13862) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

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TP

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,674 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.2

Compensation and benefits

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,674 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated 23% above average by Customer Service Representative (CSR) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

5K reviews

3.0

Mar 6, 2026

Low pay but, more work.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I was hybrid that time, Free shuttle sometimes (they eventually take this off), and if there is a disaster they implemented it again but that's it. Free coffee.

Cons

Low pay but, more added work. Said that every after 3LOB I'll get additional pay but, ended up 12LOB till I resigned, but at least received 1k increase every year, so end up 17k after my 3rd year.

TP Response

3mo

Hi there. We appreciate you dropping by to provide your feedback.

3.0

Mar 4, 2026

Management sucks

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Nice workmates and trainees. Everyone in the office was great.

Cons

Management sucks. Didn’t give me my final pay

5.0

Mar 4, 2026

Encouraging Leadership

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Supervisors provided guidance improving performance.

Cons

Results-focused environment strengthens goal-setting skills.

Viewing 76 - 78 of 4,674 Reviews

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TP Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay but, more work.

Management sucks

Encouraging Leadership

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