Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,674 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,674 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13855) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2587) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,674 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

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Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,674 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated 23% above average by Customer Service Representative (CSR) professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

5K reviews

5.0

Mar 9, 2026

Tp salary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere nice office good systems

Cons

Bad customers bad hiring process

TP Response

1mo

Thank you for your review. Stay safe. Have a nice day Regards TP Canada

2.0

Mar 8, 2026

Decent company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Consistent and reliable depending on the project you're on. Also, depends on the management team as well. Great as a temporary job and/or building experience but you are not valued as a team member. My best advice is to always create a paper trail with HR if you feel like you've been wronged by someone in management. Always create a case because if you do not and choose to just deal with it, HR will treat you like you never worked there.

Cons

Wrongful Termination and poor efforts to advocate for long time employees like myself and many others. They also refuse to unionize despite meeting the criteria to do so.

TP Response

3mo

We’re sorry to hear about your experience and appreciate your feedback. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can learn more and address any unresolved issues.

3.0

Mar 8, 2026

Take Care of your current employees

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Termination is not spontaneous. They try their Best to keep you.

Cons

Some employees are overworked while others are underworked

TP Response

3mo

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!

Viewing 73 - 75 of 4,674 Reviews

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Decent company

Take Care of your current employees

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