Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13820) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2572) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2017 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3822 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1499 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

Compare reviews

4.4

88% would recommend to a friend

(74,033 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,033 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

5.0

Mar 1, 2012

Great opportunities for advancement!!

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

- You can move up! The company believes strongly in promoting from within. They've implemented a new process to prevent favoritism in the promotion process - also awesome! - Management works with you to train you and the higher up you move in the company - the better it gets! - Open communication from management - not withholding important information. - 401k and insurance - $100 referral bonus - unlimited

Cons

- not all management has gone through the new management training. This means some managers are awesome and some need some real help.

2.0

Mar 1, 2012

Management are often too busy with admin to notice that they have employees, unless targets stop being met

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good equipment, an informal atmosphere, a multicultural environment, generally a good customer base and the opportunity to use foreign languages.

Cons

Several years pass with no one-to-ones to discuss performance, or any payrises. There is very little opportunity to progress - the few available opportunities are generally offered to those with the best interview / presentation skills, while length of service and proven aptitude in the relevant field are not taken into account. Managers' 'favourites' are more likely to be promoted than others who may have more knowledge or more developed skills. People doing the same role are on very different contracts, with different benefits and salaries. More work is piled on the conscientious while others surf the internet, yet the meagre benefits are shared equally among all.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

1.0

Feb 7, 2012

Stressful job in a difficult working environment

Analyst

Recommend

CEO approval

Business Outlook

Pros

Casual working environment Good banter between the teams

Cons

Poor / lack of communication Poor / incompetent management Lack of pay rises based on individual or company performance (with a very low starting salary based on industry standards) Lack of long term career prospects

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Viewing 73954 - 73956 of 74,033 Reviews

Jobs at TP

Customer Service and Technical Support Advisor with English

Fashion Customer Service Representative with Spanish

Fashion Customer Service Representative - French market

Customer Service and Technical Support Advisor with Spanish

Fashion Customer Service Representative - English Market

TP

TP reviews

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Ratings by demographic groups

Reviews by job title

Great opportunities for advancement!!

Management are often too busy with admin to notice that they have employees, unless targets stop being met

Stressful job in a difficult working environment

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