Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13840) , Customer Service Representative (CSR) (5133) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1237) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (696) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1997 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1785 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "Good environment and good place to work" ((in 1233 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3782 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2476 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1509 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and understanding skills" ((in 283 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

88% would recommend to a friend

(74,401 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,401 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

3.0

Sep 16, 2015

AVP Finance & Accounts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Big Company having presence globally

Cons

No Clarity and communication is lacking

TP Response

8y

Thank you for sharing your opinion. We see to it to promote open communication in the workplace and let our employees feel that they are listened to, valued and well-informed. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.

4.0

Sep 16, 2015

A great job with stressful moments

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working at Teleperformance Boca Chica was a great experience. The training period was delightful and informative and fun, and our trainer, Janice Romero, made the learning process fun and informative, while always keeping things professional. By the end of training, our class became closer and more engaged, as friendships were created and blossomed. Our team focus grew and we built ourselves into a force which could now move out to the call floor with new vigor and knowledge, ready to help any and all customers.

Cons

Some things to be desired would be longer hold times to acquire accurate information. This includes refreshing a hold every 2 minutes to check back in with a customer to inform them we are still investigating an issue and will place them on hold again. Also, some minute, detailed issues in certain assignments are not addressed, as not everything can be taught in training, but there seems to be a sense of disconnect between different teams and supervisors regarding the manner of execution with certain tasks, i.e. some supervisors accomplish a task via Method A, while other supervisors accomplish said task via Method B. This might confuse the CSR as to which method should be used. There should be one method, or at least the CSR should be informed how many methods there for a particular task.

TP Response

9y

Thank you very much for taking time to write that review! Our goal is to make sure our employees undergo comprehensive training and be provided constant support to be able to be competent and effective at work. Warm regards.

1.0

Sep 15, 2015

Representative

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Quick to get hired, nothing major needed to start working

Cons

Clearly if its so easy to get hired, easy for you to get fired! Benefits and pay is the worst! The leadership is NO REAL Leadership!

TP Response

9y

We appreciate your honest opinion. We are committed to providing our employees a good working environment with good compensation and benefits. If you wish to give us a feedback, kindly go to http://bit.ly/TPHR-form. By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken. Thank you.

Viewing 73813 - 73815 of 74,401 Reviews

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TP

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AVP Finance & Accounts

A great job with stressful moments

Representative

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