Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13840) , Customer Service Representative (CSR) (5135) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1237) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (696) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2005 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1785 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1495 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1252 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3785 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2465 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 390 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

88% would recommend to a friend

(74,402 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,402 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

3.0

Sep 27, 2015

Typical callcenter

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Great coworkers Amazing culture Most supervisors were good at their job A lot of incentives and benefits

Cons

-Friends with benefits (as in: you're my friend, don't tell on me for not working, or let me make "outbound calls" which actually means not take calls at all) -Some supervisors didn't even know what they were doing, that got to a higher rank from having the boss or higher ups as friends -Around the time I left, the points to take into consideration for a good call were becoming unbelievable: great a customer, call them by their first name, give them offers, say good bye, say their name a specific amount of times. I understood the reasoning behind most of them, but not complying to even one of this should not immeadiately mark your call as bad, especially if you're the last department and most people just want to finish quickly after an hour or more on the phone -No real flexibility to schedule, especially after late night restrictions were removed (living in a pretty dangerous neighborhood, with buses stopping their rounds at 9 should allow you to leave early) -they say flexible schedule but it actually isn't

TP Response

7y

Thank you for your honest review and we are truly sorry to learn about your experience here in TP. May we ask that you share more of this via http://bit.ly/TPHR-newform in order for us to make improvements in the work place.

4.0

Sep 27, 2015

A good experience at a people company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

they respect the people. friendly environment. good salary. High level of job security. Medical insurance. Social insurance.

Cons

It is a call center company so you have to use a headset that might affect your ears.

TP Response

7y

Our goal is to provide employees a friendly working environment while feeling safe and valued during their stay. We are happy to have met your expectations. All the best!

5.0

Sep 26, 2015

Rehire

Csa

Recommend

CEO approval

Business Outlook

Pros

Tell us more about I've worked here before and loved it. I am now a rehire, my recruiter Mr. Eugene and Mr Brandon are awesome at the Hilliard, Ohio location. Also, give a good review for Ms. Carley and Ms Lynette for the secretary lady there at the front desk. They are both super friendly and awesome to interview with. I tend to have panic attacks when I job interview, but these people made me feel at home, and the good thing is not alot of companies promote from WITHIN, this will help!! And gives me a goal to set, for myself. I'll report back in a few months, after getting my CSA test passed..;) When I worked back in 2007, for this company, people were stealing lunches out of the break room. This time, I will keep it at my desk. I would absolutely love a recruiter position or a training position. This gives me a goal, starting from CSA. The call center, is a lot more cleaner this time around.

Cons

I'll report cons later, after I have been here again for a while. So far, so good.

TP Response

7y

Thank you for your feedback. Your concern is very alarming as our company do not tolerate these incidents in the workplace. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for us to conduct an investigation.

Viewing 73798 - 73800 of 74,402 Reviews

Jobs at TP

Account Manager B2B - Operación Aerolínea

Customer Service and Technical Support Advisor with English

Agente Comercial Telefónico con Experiencia en Seguros -Lunes a Viernes

Fashion Customer Service Representative with Spanish

Customer Service and Technical Support Advisor with Spanish

TP

TP reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Typical callcenter

A good experience at a people company.

Rehire

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