Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Barcelona , Madrid , Zaragoza , Sevilla , A Coruña , Ponferrada , Jerez , Hospitalet , Salamanca , Medellín , Badalona , León , Guadalajara , Valencia , Albacete , Santa Cruz de Bezana , Santander , A Pobra do Caramiñal

TP reviews

4.4

89% would recommend to a friend

(74,656 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,656 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,656 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

75K reviews

5.0

Oct 14, 2015

Teleperformance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Honest , Rewarding , Very Professional and Versatile in its Work style

Cons

Overnight Shift Orientation and Strict phone Policy

TP Response

7y

Thank you for your kind review and letting us know how we are doing. We are pleased to know about your experience and we are happy to know that we have met your expectations.

4.0

Oct 13, 2015

At home advisor

Mac+, at home customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

Great management, flexible schedule after 3 to 6 months. Starts at 11.00/hr after training, 0.50 cent raise after 1 year, 0.25 cents every year after. Room for advancement within at home environment. No commute to work, equipment given to you while employed. Lots of help available. generous days for attendance, they're willing to work to keep you. Great way to enter the realm of taking calls. There's some bad ones out there, but Teleperformance is good.

Cons

No education paid, essentially you work for a vender site, not directly for Apple, so you don't get the Apple pay and benefits. you get 8 vacation days per year, but only if you start jan 1st and work the entire year. There's prorated vacation days after 90 days of employment. Pay isn't the greatest, 11.00 for first year, entry level but with room to be a sup or tier 2.

TP Response

9y

We're glad that you're enjoying your stay at Teleperformance. Our goal is to provide our employees a fun and supportive environment while being provided continual training, proper compensation and opportunities for career progression. We would appreciate if you share your feedback with us at http://bit.ly/TPHR-form. Thank you for the review.

2.0

Oct 13, 2015

Red Flags all over the place

Supervisor

Recommend

CEO approval

Business Outlook

Pros

you can get your check if you show up and do the work, I will give them that, and they will follow the rules so they don't get sued.

Cons

they are like tyrants, the follow federal goverment rules like it's German 1930, the HR is horrible, they will betray your confidence if it helps them. They Love drama, and they (HR) are true cowards in every sense of the word

TP Response

7y

Thank you for bringing this to our attention. Kindly go to LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken. Best regards.

Viewing 73486 - 73488 of 74,656 Reviews

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Teleperformance

At home advisor

Red Flags all over the place

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