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      TP

      Engaged Employer

      TP Mac+, At Home Customer Service Representative - Tech Support reviews

      4.0

      100% would recommend to a friend

      (1 total review)

      Jorge Amar

      Not enough data to show CEO approval

      100% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      1 review
      4.0
      Oct 13, 2015

      At home advisor

      Mac+, at home customer service representative - tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management, flexible schedule after 3 to 6 months. Starts at 11.00/hr after training, 0.50 cent raise after 1 year, 0.25 cents every year after. Room for advancement within at home environment. No commute to work, equipment given to you while employed. Lots of help available. generous days for attendance, they're willing to work to keep you. Great way to enter the realm of taking calls. There's some bad ones out there, but Teleperformance is good.

      Cons

      No education paid, essentially you work for a vender site, not directly for Apple, so you don't get the Apple pay and benefits. you get 8 vacation days per year, but only if you start jan 1st and work the entire year. There's prorated vacation days after 90 days of employment. Pay isn't the greatest, 11.00 for first year, entry level but with room to be a sup or tier 2.

      avatar
      TP Response
      9y
      We're glad that you're enjoying your stay at Teleperformance. Our goal is to provide our employees a fun and supportive environment while being provided continual training, proper compensation and opportunities for career progression. We would appreciate if you share your feedback with us at http://bit.ly/TPHR-form. Thank you for the review.
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