Is TP a good company to work for as a Sr. CSA?

Sr. CSA professionals working at TP have rated their employer with 4.5 out of 5 stars in 828 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Sr. CSA Jobs at TP now and start preparing for your job interview by browsing frequently asked Sr. CSA interview questions at TP .

Does TP pay Sr. CSA employees well?

Sr. CSA professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 828 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Sr. CSA salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13813) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (926) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

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TP Sr. CSA reviews

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4.5

91% would recommend to a friend

(828 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Senior management

Sr. CSA employees have rated TP with 4.5 out of 5 stars, based on 828 company reviews on Glassdoor. This indicates that most Sr. CSA professionals have an excellent working experience there. TP is rated 26% above average by Sr. CSA professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

828 reviews

5.0

Mar 13, 2026

Customer interaction experience

Customer service agent (csa)

Recommend

CEO approval

Business Outlook

Pros

Employees gain valuable experience interacting with customers from different backgrounds.

Cons

Well organised systems improve productivity and workflow

TP Response

2mo

We appreciate your time at TP. Our BHRs are always available to support employees, and we encourage everyone to engage with them to ensure their concerns are heard and addressed respectfully.

1.0

Feb 6, 2026

Work culture

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Salary comes on the time .

Cons

Pressures too much very hectic culture.

TP Response

2mo

Thank you for sharing your thoughts. We’re constantly improving our processes, and support systems to provide a better workplace experience. Your input helps drive this progress.

3.0

Jan 29, 2026

Good

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Flexibility work from home call centre

Cons

Strict on time out even when bereaved

TP Response

4mo

Thank you for taking the time to review TP, we appreciate your feedback.

Viewing 4 - 6 of 828 Reviews

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TP Sr. CSA reviews

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