TP reviews

4.4

89% would recommend to a friend

(74,614 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,614 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

75K reviews
4.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly International Enviroment and some great people

Cons

Not many insetives for professional growth

3.0
Dec 25, 2022
Recommend
CEO approval
Business Outlook

Pros

- Multitude of resources for self-development - Fast promotions - 2 years is common, 1 year is possible - Colleagues, great people from all over the world - Network development, direct access to Top Marketing professionals (clients)

Cons

- Low salary - Disorganized - Political skills can matter more than competence - Some micromanagement

avatar
TP Response
3y
Thank you very much for your recognition! We try our best so that our employees have a positive working environment and we make sure to provide opportunities for career growth. Best reagrds.
2.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

-I expected to get knowledge about Google Ads. And I've heared in some positions you really do. --In my department I did not learn that much about it unfortunately, but at least some basic knowledge -Depending on the project/ department, you work at, there can be a good vibe and you have the chance to meet new people (colleagues), international environment -no overtime, you work the hours that are written down in your contract

Cons

-the tasks in this job were different then they explained in the job interview -if you do not reach the bonus (and not everyone does) the salary is too low for what you are doing and the hours you are working -pressure, mikromanagement (they record all of your calls, looking at the amount of time you spend on the phone etc. Might be normal for a Call Center but I felt like there was too much control) -no flexibility, working hours from 9 to 6 -you can not really reach HR, only via message and often they do not reply at all or do not give you a helpful reply, I never worked in a company before where is no option to speak to HR on the phone or get a contact from a real person -Take care of your payslip, it happens that teleperformance takes the wrong amount of taxes from your salary. Or even worse it happens in some cases that people get paid the wrong salary and it can take weeks or months to get the money back -shedule of one week office, one week homeoffice - could be more homeoffice in my opinion -If you work for the Google Project be aware of that its not possible to reach their customer service, actually a technical support does not exist, so you have to deal with a lot of complaints and there is not really a way to offer a solution

avatar
TP Response
3y
Hello! Thank you for taking the time to write your review. We currently have different channels to contact Human Resources directly and to update the data regarding IRPF. However, if you have any questions regarding this issue, please contact employeeexperience.tpspain@es.teleperformance.com. Thanks to your comment, we will continue to improve.
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