Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,096 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,096 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,096 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,096 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Operations Customer Expert employees have rated TP with 4.6 out of 5 stars, based on 1,096 company reviews on Glassdoor. This indicates that most Operations Customer Expert professionals have an excellent working experience there. TP is rated 29% above average by Operations Customer Expert professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jan 15, 2025

N/A

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Good Culture, Good ambience and nice people.

Cons

As a trainee there is no downsides being in Teleperformance

TP Response

1y

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jan 15, 2025

Inclusive Company with Integrity

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

They welcome newbies and didn't judged them. They still focused on the company's goal without pressuring their employees.

Cons

Lack of information dissimination and cleanliness of work environment.

5.0

Jan 15, 2025

Teleperformance

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is truly a standout organization, offering an excellent environment for growth and career development. One of its greatest strengths is its inclusive hiring process—it’s open to individuals even without prior experience, making it an ideal choice for fresh starters or those looking to switch careers. What makes Teleperformance even more remarkable is its welcoming, homelike atmosphere. From the moment you step in, you can feel the positive energy and supportive culture. The workplace is designed to foster teamwork, growth, and personal well-being, ensuring employees thrive in a stress-free environment. Whether you’re looking to build new skills, find a sense of belonging, or grow your career in a supportive environment, Teleperformance checks all the boxes. It’s not just a job; it’s a community where you can truly feel at home.

Cons

Teleperformance is an excellent place to start or grow your career, offering a welcoming and supportive environment. While the work can be fast-paced and goal-oriented, this is a great opportunity to build valuable skills like communication, problem-solving, and teamwork. The company provides thorough training to ensure employees feel confident and prepared, even if they’re new to the industry. The flexible scheduling, including rotating shifts, can be a plus for those who value variety and adaptability in their work-life balance.

TP Response

1y

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 1024 - 1026 of 1,096 Reviews

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TP Operations Customer Expert I reviews

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Teleperformance

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