Is TP a good company to work for as a Customer Support Representative?

Customer Support Representative professionals working at TP have rated their employer with 3.6 out of 5 stars in 282 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Support Representative interview questions at TP .

Does TP pay Customer Support Representative employees well?

Customer Support Representative professionals rate their compensation and benefits at TP with 3.3 out of 5 stars based on 282 anonymously submitted employee reviews. This is 26.3% worse than the company average rating for salary and benefits. Find out more about Customer Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

Skip to content Skip to footer

Notifications

TP

TP Customer Support Representative reviews

3.6

63% would recommend to a friend

(282 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

Customer Support Representative employees have rated TP with 3.6 out of 5 stars, based on 282 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

282 reviews

1.0

Apr 25, 2020

Very negative enviroment

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

They pay on time, they are never late

Cons

They never give a permanent contract.

3.0

Mar 5, 2020

Good money, bad environment

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Good salary Meal tickets Gym in building

Cons

You feel like you are in prison - no phone, paper, coffee, juice... you are not allowed with many things The break is too short

3.0

Mar 3, 2020

Acceptable employer for an experience abroad.

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Very uncomplicated all in all.

Cons

Many departments which are supposed to help the employees are unreliable and the pay is barely acceptable.

TP Response

Thank you for your review. Please, bear in mind that we are a company located in Portugal, we follow the local standards, regulations and law. Taking into account the national average earnings in Portugal, our salaries are quite high. It is important to not compare the salaries in Portugal with countries with a high cost of living, but with countries with the same cost of living as Portugal. If you want to share a more detailed review, please contact us via https://www.teleperformance.com/en-us/contact-us/ for us to investigate. Teleperformance Portugal

Viewing 265 - 267 of 282 Reviews

Jobs at TP

Business Development Representative with English - GenAI Ads Solutions

Business Development Representative with Spanish - GenAI Ads Solutions

Business Development Representative with French - GenAI Ads Solutions

Business Development Representative with German - GenAI Ads Solutions

Business Development Representative with Italian - GenAI Ads Solutions

TP reviews FAQs

TP reviews TP Customer Support Representative reviews

TP

TP Customer Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very negative enviroment

Good money, bad environment

Acceptable employer for an experience abroad.

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP