Is TP a good company to work for as a Customer Support Representative?

Customer Support Representative professionals working at TP have rated their employer with 3.6 out of 5 stars in 282 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Support Representative interview questions at TP .

Does TP pay Customer Support Representative employees well?

Customer Support Representative professionals rate their compensation and benefits at TP with 3.3 out of 5 stars based on 282 anonymously submitted employee reviews. This is 26.3% worse than the company average rating for salary and benefits. Find out more about Customer Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Support Representative reviews

3.6

63% would recommend to a friend

(282 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (282 reviews)

Ratings by demographic groups

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Customer Support Representative employees have rated TP with 3.6 out of 5 stars, based on 282 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

282 reviews

2.0

Feb 18, 2026

avoid the company

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

overall nice environment between colleagues

Cons

everything else bad salary bad management

TP Response

3mo

We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

5.0

Feb 12, 2026

Positive Team Environment

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, approachable team leaders, and collaborative daily work culture.

Cons

High call volumes during peak hours create consistent performance pressure.

2.0

Jan 13, 2026

Bad company

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Desk job,and the hr was good.

Cons

No fixed timing,sales pressure, politics

TP Response

3mo

We appreciate your honest review. Your perspective helps us refine our processes,, and support structures. Please connect with BHR to discuss your concerns further.

Viewing 10 - 12 of 282 Reviews

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TP Customer Support Representative reviews

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Positive Team Environment

Bad company

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