Is TP a good company to work for as a Customer Support Representative?

Customer Support Representative professionals working at TP have rated their employer with 3.6 out of 5 stars in 282 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Support Representative interview questions at TP .

Does TP pay Customer Support Representative employees well?

Customer Support Representative professionals rate their compensation and benefits at TP with 3.3 out of 5 stars based on 282 anonymously submitted employee reviews. This is 26.3% worse than the company average rating for salary and benefits. Find out more about Customer Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Customer Support Representative reviews

3.6

63% would recommend to a friend

(282 total reviews)

Jorge Amar

Not enough data to show CEO approval

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (282 reviews)

Ratings by demographic groups

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Customer Support Representative employees have rated TP with 3.6 out of 5 stars, based on 282 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Support Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

282 reviews

4.0

Mar 14, 2025

Great company to work for

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

A great company with really nice company culture.

Cons

All good. nothing bad at this point.

3.0

Mar 13, 2025

Zero Career Growth

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Co-operative, Friendly, Hygienic and Busy Work Space

Cons

No matter how hard you work, there is no appreciations nor scope of promotion.

TP Response

1y

Thank you for your feedback. As we are focused on providing career development for employees, we would appreciate it if you can provide more feedback at http://bit.ly/TPHR-newform. All the best and have a nice day Regards TP Canada

3.0

Feb 16, 2025

CSR - Athens, Greece

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Thorough training and mentoring. Overall the project I was in had good and helpful people.

Cons

Management was self serving and even if you got a promotion your salary would stay the same.

Viewing 40 - 42 of 282 Reviews

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TP Customer Support Representative reviews

Company ratings over time

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Reviews by job title

Great company to work for

Zero Career Growth

CSR - Athens, Greece

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