Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,356 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,356 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,356 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,356 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,356 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

3.0

Jun 17, 2026

Overbearing work pressure with no benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is no pros in this company

Cons

Very much work pressure and load. No proper leaves. Ask you to come to office anytime even is its wfh.

1.0

Jun 16, 2026

Good starting point in Canada, but poor culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good start in canada if you dont have prior experience or have visa issues or trying to get pr

Cons

Micro management - bad work culture - no progression

3.0

Jun 16, 2026

Multicultural environment but toxic management and low pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A multicultural environment with good benefits and the possibility of working in several languages.

Cons

Low salaries, low food allowance. Toxic supervision and management with unrealistic and often impossible demands. No flexible hours, and almost always dependent on rotating days off, making it impossible to have a good work-life balance. They change project employees very frequently and almost never renew contracts for permanent staff.

Viewing 31 - 33 of 17,356 Reviews

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TP

TP Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overbearing work pressure with no benefits

Good starting point in Canada, but poor culture

Multicultural environment but toxic management and low pay

Jobs at TP

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