TP Customer Service Associate reviews

4.2

80% would recommend to a friend

(919 total reviews)

Jorge Amar

100% approve of CEO

80% positive business outlook

Customer Service Associate employees have rated TP with 4.2 out of 5 stars, based on 919 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

919 reviews
3.0
Jan 3, 2019

About company

Recommend
CEO approval
Business Outlook

Pros

Working environment,great team leader always understand situation,good people to work with

Cons

Lots of pressure,no salary as per work,work and only work, no growth

avatar
TP Response
7y
We are sorry to learn about your experience. We see to it that we provide employees a competitive salary with incentives and bonuses to reward them of their hard work. Hope you can share this with us via http://bit.ly/TPHR-Form so that we can conduct an investigation. Thank you.
1.0
Aug 15, 2018

horrible

Recommend
CEO approval
Business Outlook

Pros

my training was very exciting and fun.

Cons

no opportunity for growth, favoritism, schedule changes without notice...management.

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TP Response
7y
Thank you for bringing this to our attention. Rest assured that we do not tolerate such incidents and we are hoping that you will be able to share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation.
4.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Supervisors are available most of the time to assist when you are in need

Cons

More supervisors are needed on the floor for assistance and to accommodate the agents.

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TP Response
7y
Thank you for sharing this amazing review about your supervisors. We see to it that employees receive more than enough support from their team.
Viewing 913 - 915 of 919 Reviews

Glassdoor has 99,919 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.