Is TP a good company to work for as a Custimer Service Representative?

Custimer Service Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,133 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custimer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custimer Service Representative interview questions at TP .

Does TP pay Custimer Service Representative employees well?

Custimer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,133 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custimer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1476) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

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TP Custimer Service Representative reviews

4.2

85% would recommend to a friend

(17,133 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Custimer Service Representative employees have rated TP with 4.2 out of 5 stars, based on 17,133 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custimer Service Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

5.0

Jun 18, 2026

Professional Growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily customer interactions strengthen communication and workplace confidence.

Cons

Rotational shifts affect routine occasionally.

5.0

Jun 17, 2026

Healthy work environment with no drawbacks for me

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company has a very healthy environment

Cons

I see no cons for me

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 17, 2026

Great work-life balance but challenges with multitasking

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great work life balance PTO Off weekends Holidays Off Bonus structure Great people including management

Cons

Multi-tasking Metrics Things are always changing Pay could be better for all the tasks we're assigned/stress

TP Response

21h

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

Viewing 25 - 27 of 17,133 Reviews

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TP Custimer Service Representative reviews

Ratings by category

Ratings by demographic groups

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Professional Growth

Healthy work environment with no drawbacks for me

Great work-life balance but challenges with multitasking

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