Is TP a good company to work for as a Custimer Service Representative?

Custimer Service Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,140 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custimer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custimer Service Representative interview questions at TP .

Does TP pay Custimer Service Representative employees well?

Custimer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,140 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custimer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13855) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2587) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

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TP Custimer Service Representative reviews

4.2

85% would recommend to a friend

(17,140 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Custimer Service Representative employees have rated TP with 4.2 out of 5 stars, based on 17,140 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custimer Service Representative professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

4.0

Jun 18, 2026

Easy access but low salary offers

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Location not crowded easy access

Cons

Salary offers are low ceiling

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 18, 2026

Superb environment with no noticeable downsides

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Superb environment and a very pleasing company overall

Cons

none at all whatsoever of the sorts.

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 18, 2026

Valuable skills gained, but demanding work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

helps me develop strong communication, problem-solving, multitasking, and customer-handling skills while gaining valuable experience that can open doors to various career opportunities.

Cons

The job can be demanding due to high call volumes, performance targets, shifting schedules, and the need to handle challenging customer interactions while maintaining excellent service. Still, it is achievable.

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 28 - 30 of 17,140 Reviews

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TP Custimer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Easy access but low salary offers

Superb environment with no noticeable downsides

Valuable skills gained, but demanding work environment

Jobs at TP

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