Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,114 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,114 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,114 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,114 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

4.0

Apr 4, 2015

Good Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is certainly opportunities for advancement. Good work environment, co-workers seem like family most of the time. They will challenge you and encourage you.

Cons

Not on the bus line. Normal workplace gossip.

5.0

Apr 1, 2015

Really great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

incentives, various shifts to suit any lifestyle

Cons

doesn't hire felons and should reconsider that

4.0

Mar 29, 2015

Tech Support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great environment to learn tech support skills and confidence. Support from coworkers and team leaders. Also great place to make friends. If you ask in advance they will almost always guarantee your day or days off, unless it is an important business day, but even then they will try to work with you. Calls get repetitive so you start to get really good helping clients with their issues.

Cons

Downside, not all team leaders know what they are talking about and will just give you generic answers, ask other co workers. Another thing about being able to get off when you want is that you may not be able to work when you can, specially during off season in some projects you will be sent home if there aren't enough calls. Which means that even though you may be considered "full-time" you may work very few hours a week. Usually you can ask to be moved to a busier project.

Viewing 16978 - 16980 of 17,114 Reviews

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TP Client Support Associate reviews

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Good Company

Really great place to work

Tech Support

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