Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,115 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,115 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

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TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,115 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,115 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

17K reviews

5.0

Apr 14, 2015

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere, good managment, lots of hours with overtime available.

Cons

People with 'accommodations' get all the good day time shifts, the rest are stuck on late night and weekends.

3.0

Apr 9, 2015

It was OK at first...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I like the bond that the agents had on the floor it made the day go by a little smoother. The pay was not that bad. I had an amazing supervisor and it motivate me to go to work.

Cons

Their policies change every other month and the seating sucks. 😠😮they changed our seats every 5 minutes. payroll keeps messin up our pay.

TP Response

We're happy that you're enjoying your stay with Teleperformance. We always make sure to provide a professional but fun environment for our employees while rewarding them with competitive income and incentives. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Best regards.

1.0

Apr 7, 2015

Horrible...trust me only take this job if desperate and then keep looking while working there

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro is that they recognize you if you have been there for 3 months (bc turnover is so high) they occasionally have drawings for great prizes, have hot dog days.

Cons

Almost everything. Everyone is started on the same pay no matter your experience, management acts like people don't have lives or problems, extremely rude supervisors talk down to people, gossip, and will lie on you at the drop of a dime.

Viewing 16975 - 16977 of 17,115 Reviews

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TP Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service Rep

It was OK at first...

Horrible...trust me only take this job if desperate and then keep looking while working there

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