TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,115 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,115 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews
1.0
Jun 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Full time, decent pay, opportunities to bonus

Cons

Worst place ever. I first thought it was going to be a good place to work. It hit some rough patches but i would suck it up because hey it's decent pay and it's not that bad. Then about a month ago 3weeks after i finished the training program they say surprise you're all going to be doing a different kind of job and now you're selling stuff. I had told the job recruiter at my interview that i am not the persuasive type and i did not want to sell anything. He said i wouldn't be. To top the changes we would all have to work later morning shifts. Before i finished the new training program 2 days before we were done they pulled us into a meeting that the next day we would be coming in at 2:30pm and work until 11. They said it "should be only for 2 weeks". The management was good before the switch and the supervisors i have now are hostile, scold me when i ask for help sometimes and then believe the lies the customer gives to get what they want and then the sup turns around and tells me that i am not doing my job when i just told her what i did. My manager is a 2 faced lair who tells me one thing then turns around and talks trash to a sup 5 feet from my face. This place has the highest turnover i have ever seen. Also they will try and screw you over when you're trying to collect unemployment.

avatar
TP Response
7y
We are sorry to learn about what happened. We hope you can share this with us via http://bit.ly/TPHR-newform so that we can further investigate and take necessary actions. Thank you.
3.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy to learn. Everyday is new. Nice down to earth people. Freedom to do your job.

Cons

New desk everyday. Clean desk policy so nothing on desk ever.

avatar
TP Response
7y
Thank you for your review. We are happy to know about the things you learned while assisting our client's customers. Best regards!
3.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

stable job, set schedule, work from home

Cons

favoritism when applying for higher position and pay

avatar
TP Response
7y
Thank you for sharing your feedback with us. We see to it to cater to our employees' needs and provide them the opportunity to have flexible schedules. We wish you all the best!
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