Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,115 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,115 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,115 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,115 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,115 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

1.0

Jun 16, 2015

Just passing through

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is NOTHING good about this employer. Unless you enjoy being recorded during your bbreaks, yes even restroom breaks. If you like that sort of thing you will fit right in

Cons

The Killeen site is the worst. The pay is stressful.The environment is stressful. The place is saturated with unskilled,unqualified TRAINERS. The employees dress and look carry themselves as if ........no comment.....except the attire is a reflection of the pay. This site is Not even a pleasant place to work. I wouldn't. Allow my pet there.

2.0

Jun 12, 2015

customer service uhc

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great People, simple work, 40 hours

Cons

too many unnecessary changes, your opinion hardly matters

TP Response

7y

We appreciate your review. Being a customer service representative is not a job for everyone and we would like to thank you for making sure that we are providing the best service we can provide to our customers. Rest assured this is noted.

4.0

Jun 12, 2015

Satisfied

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work environment is great. Nice pantry and sleeping lounge. Officemates are also nice.

Cons

Disputes on commissions. . . . . . . . . .

TP Response

7y

Thank you for your feedback. We know that being a customer service representative comes with a lot of stress, thus we have a place where they can have fun and relax. We are glad to know that you are enjoying these facilities.

Viewing 16957 - 16959 of 17,115 Reviews

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TP Client Support Associate reviews

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customer service uhc

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