Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,123 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,123 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13862) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,123 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

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Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,123 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

17K reviews

1.0

Jan 19, 2016

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

To have a job and get the quick experience to apply somewhere else that will appreciate what you bring to the table.

Cons

Where do i begin. No acknowledgement, lack of appreciation , cheated out of pay YOU BASICALLY WORK FOR YOUR HEALTH NOT A PLACE I RECOMMEMD IF YOU REALLY WANT TO LIKE WHAT YOU DO

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

3.0

Jan 18, 2016

Not really Customer Focused. It's all about the metrics.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A good attempt at training but it remains insufficient. All the overtime you want, if your body can take it.

Cons

High stress environment. Pay needs to be higher, for the work performed. Time spent using the restroom will come out of your 15 minute break time.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Jan 14, 2016

Why can't we rate 0 stars?

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing, serioulsy nothing, this is the worst place to work for in Europe not only in Portugal!!

Cons

-Monthly issues with salary -Company's apartments are old,dirty and disgusting (in some cases outside of Lisbon too) -chaos and disorganisation at all levels -incompetent and abusive managers -company WILL NOT help you with documents unless you take one of their disgusting rooms (and from that day they will walk into your room withouth prior notiication to check on you...) - employee support dept. is inexistent and the staff is rude and unhelpful (unless obviously your are portuguese!) -forget about career progression, recruitment is just a show off...the positions are given to people liked by management (and not based on meritocracy or skills)

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 16909 - 16911 of 17,123 Reviews

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TP Client Support Associate reviews

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CSR

Not really Customer Focused. It's all about the metrics.

Why can't we rate 0 stars?

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