Is TP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,114 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at TP .

Does TP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,114 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

TP Client Support Associate reviews

4.2

85% would recommend to a friend

(17,114 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Support Associate employees have rated TP with 4.2 out of 5 stars, based on 17,114 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

5.0

May 4, 2026

Buena empresa con buenos beneficios, pero caro el café

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Es una empresa muy buena piensa mucho en sus empleados tiene buenos beneficios

Cons

La cafetería tostado en lo posible debería ser económica

TP Response

1mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

4.0

May 4, 2026

Puntualidad en pagos, pero exceso de seguridad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pagos puntuales en cada quincena

Cons

Exagerados en seguridad porque no permiten un gloss

TP Response

1mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

May 3, 2026

Solid training and career growth but challenging shifts

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The TP training was solid for me. I came in clueless about customer service's roles and left with real skills I still use even in the future. They actually look internally first when new TL spots open up so there's a possibility of career growth. TP also provide lots of benefit alongside salary + BPJS + THR such as shift allowance and birthday leave.

Cons

The rotating shifts can ruin your sleeping schedule and health, especially for people that aren't familiar with midnight to morning shift. Then the metrics pressure can get mentally exhausting, but the company offers consultation for mental health. Workload during peak season can felt nonstop. In TP, job security depends on the client, so when the project ended, half of the team had to reapply internally. Lastly, I think some TLs were great while some weren’t, and when you get a bad one, escalating issues feels slow.

Viewing 142 - 144 of 17,114 Reviews

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TP

TP Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Buena empresa con buenos beneficios, pero caro el café

Puntualidad en pagos, pero exceso de seguridad

Solid training and career growth but challenging shifts

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