Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 926 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 926 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(926 total reviews)

Jorge Amar

100% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (926 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 926 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated 20% above average by Associate Customer Service professionals compared to other employers within the Administración y consultoría industry (3.6 stars).

Reviews by job title

926 reviews

4.0

Jun 7, 2020

Customer Service Associate

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts, good working environment

Cons

Minimum payment, limited scope to enhance career

1.0

May 12, 2020

Vodafone Chat Process

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

pARKING fACILITY IN pRINCE info Park is gud

Cons

No employee portal No Individual HR counselling No Fun at work Brutal minded people including Manager and Client Totally worthless

TP Response

3y

We are sorry to hear about your experience. We take feedback from our employees seriously and strive to create a positive work environment for everyone. We would like to discuss this further with you, so please reach out to us if you would like to talk more about it. . You can get in touch with us via our http://bit.ly/TPHR-newform .

5.0

May 9, 2020

Good Job Platform

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

I have been working with Teleprformance since more than one and half years and it has been a great experience here

Cons

Nothing like that till now

TP Response

3y

We know that being a customer service associate is hard work, and we would like to thank you for giving it your best. Please rest assured that we are always working to provide our employees rewarding work experiences. All the best!

Viewing 898 - 900 of 926 Reviews

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TP Customer Service Associate reviews

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Customer Service Associate

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