TELUS reviews

3.5

58% would recommend to a friend

(8,616 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Work-life balance Some benefits Some nice people

Cons

Multiple rounds of layoffs have hit high-performing, competent individuals , while others with the right internal connections, but little real contribution, remain untouched. It creates an atmosphere where survival often depends more on optics and alliances than on skill or results. The company’s obsession with financial optics and quarterly metrics overshadows genuine innovation. It feels like leadership prioritizes short-term wins over long-term strategy. Many decisions seem driven by “how it’ll look to executives” rather than what actually benefits customers or employees. The approach to product management is particularly confusing. Instead of empowering PMs to shape product vision and strategy, the function has been reduced to a kind of sales-support or tech-enablement role. The focus is on chasing sales opportunities rather than building meaningful, data-informed products that solve real customer problems. It’s frustrating for anyone who cares about modern product practices, user research, or long-term value creation. Work-life balance varies by team, and there are still smart, kind people doing their best — but morale is low, and trust in leadership has eroded.

1.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee with different varieties and shuttle service. Team leaders are very nice.

Cons

The average monthly salary for an employee at the company is only 20,000 PHP, with the highest in-house salary being 29,000 PHP. This is low, especially considering that the company does not incur costs from third-party vendors. Additionally, the company does not provide any warnings regarding employees being placed in a floating status. Their reasoning is that prior notification would disrupt performance. Lastly, salary increases are determined by the start date of employment rather than length of service, a policy that was never communicated to us. As a result, many employees, including myself, were not eligible for raises based on tenure. Another thing, the company rarely approves PTO

Viewing 274 - 276 of 8,616 Reviews

Glassdoor has 10,044 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.