Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (213) , Business Analyst (205) , Manager (157) , Account Manager (142) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 937 reviews)); "Great culture and very remote friendly!" ((in 568 reviews)); "Work from home is great" ((in 542 reviews)); "Good work life balance and security of a large corporation" ((in 539 reviews)); "Telus has some great people that work hard and are very professional." ((in 481 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 390 reviews)); "Queueing and low salary." ((in 361 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 175 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 96 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,615 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

May 7, 2024

Impossible to succeed

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, great manager, good co-workers. Team and direct manager trying to do their best in a terrible environment.

Cons

Unrealistic targets that only a handful of people ever meet and no one could actually ever meet relying solely on terrible leads that you are forced to call before you can focus on self-prospecting or referrals.

1.0

May 1, 2024

I still have nightmares.

Asm (area sales manager)

Recommend

CEO approval

Business Outlook

Pros

Benefits. Good retirement plan and employer contributions.

Cons

To this day I’m still in shock at what I experienced during my time with the SMB area of this business. The way my direct leader behaved and spoke to me & others I found appalling. I felt disrespected, unappreciated, demoralized, embarrassed, and disposable. The lack of self awareness and humanity I observed in leadership was extremely concerning. I believe there is a strong focus on leading through fear rather than respect. As a people leader, the way I was expected to treat and speak to my direct reports made me extremely uncomfortable. I left for my own wellbeing and couldn’t be happier that I did.

3.0

Apr 24, 2024

Lay offs every 18 months

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great people! Good direction by senior management

Cons

Lay offs every 18 months and lots of favoritism

Viewing 205 - 207 of 8,615 Reviews

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Disability Assistant

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Client Service Manager

Media Search Analyst - English Speakers (USA)

Georgia

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Impossible to succeed

I still have nightmares.

Lay offs every 18 months

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