Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (468) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (142) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 911 reviews)); "Great culture and very remote friendly!" ((in 584 reviews)); "Good work life balance and security of a large corporation" ((in 547 reviews)); "great work from home options" ((in 538 reviews)); "Telus has some great people that work hard and are very professional." ((in 482 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 386 reviews)); "Queueing and low salary." ((in 369 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 159 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,610 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Mar 30, 2026

Always scared for my job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, vacation, diversity, risk taking enveionment

Cons

Compensation is always being reduced. fear for job. Poor understanding of consequences of decisions by middle and upper management.

2.0

Mar 30, 2026

Future Friendly to Shareholders: A Cost-Cutting Culture at TELUS

Corporate manager, strategy

Recommend

CEO approval

Business Outlook

Pros

Strong brand recognition, Exposure to large-scale enterprise work, Talented peers across the organization, Structured processes and governance, Competitive compensation and benefits

Cons

Relentless focus on cost-cutting and margin over people, Constant “do more with less” pressure leading to burnout, Culture that feels more performative than real, Leadership quality varies widely with some managers prioritizing optics and self-interest, Internal politics often outweigh merit, Limited psychological safety in certain teams, Frequent reorganizations that create instability and confusion

3.0

Mar 27, 2026

Disorganized

Head of engineering

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits, and room to build

Cons

Manage to manage without regard to architecture and investment in building for success. A spiral down.

Viewing 88 - 90 of 8,610 Reviews

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TELUS

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Always scared for my job

Future Friendly to Shareholders: A Cost-Cutting Culture at TELUS

Disorganized

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