Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (468) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (142) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 911 reviews)); "Great culture and very remote friendly!" ((in 584 reviews)); "Good work life balance and security of a large corporation" ((in 547 reviews)); "great work from home options" ((in 538 reviews)); "Telus has some great people that work hard and are very professional." ((in 482 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 386 reviews)); "Queueing and low salary." ((in 369 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 159 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,610 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,610 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Oct 16, 2013

If you want job security then work for Telus!

Senior technology specialist

Recommend

CEO approval

Business Outlook

Pros

Job Security, you will never get fired. Flexible work locations, most people I know work from home or have the ability too. Fairly easy to accomplish your work goals, work is not particularly busy Health / RRSP Benefits are fantastic

Cons

You might have a terrible manager that is never around/never emails & is hard to get hold of. The review system makes it almost impossible to get a pay rise. They dont give new mobiles to employees, mostly everyone has a refurbished blackberry

4.0

Jun 24, 2013

Many opportunities, great culture if you are self-motivated and driven

Director

Recommend

CEO approval

Business Outlook

Pros

- Large organization with many different areas to explore and opportunities - Strong focus on culture and achieving results through people - Excellent support and programs for team members (junior through to senior) - Interesting business, many opportunities to learn

Cons

- Consistency of focus on culture and values differs between business areas - opportunity to improve - Competition and financial objectives put significant pressure on cost containment

5.0

Jun 24, 2013

Great company to work for

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Many pros: Workstyles (ability to work from home whenever), great incentives and packages, great culture

Cons

Very limited Cons...sometimes may be limited to get things done as fast as you'd like

Viewing 8548 - 8550 of 8,610 Reviews

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TELUS Digital - Research Study Opportunity

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IT Service Desk Support Analyst-Level 1- Operations Support Mgr

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TELUS

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If you want job security then work for Telus!

Many opportunities, great culture if you are self-motivated and driven

Great company to work for

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