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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,602 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Senior management

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Sep 15, 2008

      Happy to be working at TELUS but wondering if the total compensation is really there.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are always their to support you. It's a high class place, with people who want to be there. You feel you accomplish things, even if at times they're tiny accomplishments. The pay is pretty decent as well.

      Cons

      It seems that every time reviews come around, shareholds need more money and they tighten the purse strings on benefits. Frontline employees get more standard holidays than managment and better working benefits (like rate plans, extended health, dental) Unless you're the best at what you do, there is very little room for recognition for somebody who just performs at job level

      3.0
      Sep 14, 2008

      Telus lacks respect for its front line employees.

      Engineering technologist
      Recommend
      CEO approval
      Business Outlook

      Pros

      good educational opportunities. good union pension plan. the front line people are excellent to work with. the benefits plan is fairly decent.

      Cons

      low morale among employees. low morale among management professionals. continuous degradation of front line jobs due to contracting out. Contractors do low quality work and employees have to clean it up after them. Some managers over-use the "management rights" clause in the collective agreement, usually due to their lack of skill in their handling of resources. Micro managing managers due to lack of management training -- managers with no telecom experience trying to manage long-term, experienced, professional employees. And really ugly company clothes.

      4.0
      Sep 13, 2008

      Great workplace for those liking office work

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is good. Workplace is very respectful. Lot of meetings are scheduled so you know where the company is going. Offices are fairly good sizes. There are a lot of programs for advancement in either job-related topics, and also more general stuff. If there are new positions available that requires more knowledge, it is possible to get that info easily.

      Cons

      Very repetitive work depending on the position, hard to have any special projects. It is quite long and complicated whenever you have inquiries about anything regarding your schedule, pay discrepency, vacation allotment, benefits. You always have to submit forms that are all over the place, sometime hard to find. THere are a lot of specific processes that changes that we are not always told.

      Viewing 8536 - 8538 of 8,602 Reviews
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      ReviewsTELUS reviews

      Glassdoor has 10,024 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.