Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 912 reviews)); "Great culture and very remote friendly!" ((in 564 reviews)); "Work from home is great" ((in 539 reviews)); "Good work life balance and security of a large corporation" ((in 534 reviews)); "Telus has some great people that work hard and are very professional." ((in 481 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 387 reviews)); "Queueing and low salary." ((in 360 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 173 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 79 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,624 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,624 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

4.0

May 23, 2011

Positive working experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a fast-pace environment that provides a good learning experience.

Cons

Lots of re-org throughout the organization. Off-shoring initiatives.

2.0

May 16, 2011

I have not had the best experience working at TELUS due to many reorganizations and hiring freezes.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits at TELUS are good.

Cons

The salaries are not fair, especially when on a forced move from one department to another.

4.0

May 14, 2011

Will stay with the company for a long time as it's a great place to work.

Client account management representative ii

Recommend

CEO approval

Business Outlook

Pros

> Great Pay > Benefits start on the first day you're enployed (while you're still in training) > Start with 3 wks vacation and then after 3 yrs you get 4 weeks (plus 3 personal days off) > Paid sick time > Performance bonus > Pension Plan > Telus shares/stocks > Community work > Great deal on cell phone and rate plan > "Points" are given as rewards when stats are met or for perfect attendance which can be redeemed in items or gift cards from various stores around canada

Cons

> Takes a very long time to get good shifts as it's based on seniority (but this comes because of a GOOD thing as it's very rare that employees leave so it takes longer for posts to become available)

Viewing 8455 - 8457 of 8,624 Reviews

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Jobs at TELUS

Client Services Representative (CSR) – Drug & Alcohol Testing

Client Services Representative (CSR) – Drug & Alcohol Testing

Quality Assurance & Production Support Lead

Disability Case Manager

TELUS

TELUS reviews

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Reviews by job title

Positive working experience

I have not had the best experience working at TELUS due to many reorganizations and hiring freezes.

Will stay with the company for a long time as it's a great place to work.

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