Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 932 reviews)); "Great culture and very remote friendly!" ((in 559 reviews)); "Good options to work from home" ((in 547 reviews)); "Good work life balance and security of a large corporation" ((in 545 reviews)); "Telus has some great people that work hard and are very professional." ((in 480 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 385 reviews)); "Queueing and low salary." ((in 369 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 173 reviews)); "Senior leadership is poor." ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

Skip to content Skip to footer

Notifications

TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Aug 7, 2012

Not the best, but not the worst either!

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Telus has some good points, and it really isnt a terrible company. decent employee discount union protection some good managers decent pay hire new people frequently

Cons

Some of the negatives of Telus however are: Some terrible managers (play favourites, rig the system against union employees) Inflexible, they expect you to be always available no matter what. High staff turnover. Little real chance for promotion. Pointless employee satisfaction survey (called pulsecheck) that they ignore.

4.0

Aug 1, 2012

Overall good company to work for - YMMV

Project manager

Recommend

CEO approval

Business Outlook

Pros

Corporate culture - you need to do your job not show up at a specific hour Excellent benefits - stock, RRSP and insurance Work from home is considered "natural", not a way to skip work by both employees and their managers

Cons

Big company thus less efficient Politics (it's more important who you know or talk to) - especially in TQ

3.0

Jul 29, 2012

friendly atmosphere, it is just the pay is not comparable to other call centers

Team manager

Recommend

CEO approval

Business Outlook

Pros

Good team building activities, It is like an extended family working there. Friendly staff and employers,

Cons

The pay is to low I could not afford to keep working there. That is the reason I hear from a lot of people why they leave TELUS.

Viewing 8392 - 8394 of 8,628 Reviews

Top companies for "Compensation and Benefits" near you

Bouygues Telecom

3.7★Compensation & Benefits

SFR

3.5★Compensation & Benefits

Jobs at TELUS

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Remote

View job

Customer Success Associate

TELUS Digital - Research Study Opportunity

Leave of Absence & Disability Specialist (ADA/FMLA)

TELUS reviews FAQs

Reviews TELUS reviews

TELUS

TELUS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not the best, but not the worst either!

Overall good company to work for - YMMV

friendly atmosphere, it is just the pay is not comparable to other call centers

Top companies for "Compensation and Benefits" near you

Jobs at TELUS

TELUS reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at TELUS

TELUS reviews FAQs