Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (468) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (142) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 900 reviews)); "Great culture and very remote friendly!" ((in 566 reviews)); "Good work life balance and security of a large corporation" ((in 537 reviews)); "Great work from home program" ((in 532 reviews)); "Telus has some great people that work hard and are very professional." ((in 489 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 379 reviews)); "Queueing and low salary." ((in 368 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 170 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 96 reviews)); "Upper management does not care about those on the frontline at all." ((in 77 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,605 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Apr 6, 2026

Good company but...stay alert

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

In my years at TELUS: - My team was very knowledgeable and very supportive. We usually help each other. - 100% remote - Flexible

Cons

- Remember that this company can let you go at any time to cut cost. - The company takes enormous time to hire. So, if someone leaves, the work get shared between the team for several months before a new employee get hired. - Lots of overtime and you do not get paid for that

3.0

Apr 6, 2026

Wage rate service representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay and vacation starts at 3 weeks

Cons

Management - very micro managed feels like a burden to work there

2.0

Apr 6, 2026

Sinking like the Titanic

Manager, information services

Recommend

CEO approval

Business Outlook

Pros

A new CEO is coming, hopefully he will right the sinking ship

Cons

Too many cost saving ideas that impact customer satisfaction. Too many nickel and diming of customers Too many "shower thoughts" with no consideration for impacts to employee and customer satisfaction

Viewing 73 - 75 of 8,605 Reviews

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TELUS Digital - Research Study Opportunity

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IT Service Desk Support Analyst-Level 1- Operations Support Mgr

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TELUS

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Ratings by category

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Good company but...stay alert

Wage rate service representative

Sinking like the Titanic

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