Is TELUS a good company to work for as a Operations Manager?

Operations Manager professionals working at TELUS have rated their employer with 3.7 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of TELUS employees being 3.5 out of 5 stars. Search open Operations Manager Jobs at TELUS now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TELUS .

Does TELUS pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TELUS with 3.2 out of 5 stars based on 43 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at TELUS.

How happy are Operations Manager professionals working at TELUS?

96% of Operations Manager employees at TELUS would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Operations Manager professionals have also rated TELUS with a 3.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.8 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 933 reviews)); "Great culture and very remote friendly!" ((in 556 reviews)); "Great work from home program" ((in 552 reviews)); "Good work life balance and security of a large corporation" ((in 539 reviews)); "Telus has some great people that work hard and are very professional." ((in 482 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 386 reviews)); "Queueing and low salary." ((in 355 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 172 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

TELUS Operations Manager reviews

3.7

96% would recommend to a friend

(43 total reviews)

Darren Entwistle

80% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Manager, Operations employees have rated TELUS with 3.7 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have a good working experience there. TELUS is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

43 reviews

4.0

Apr 17, 2025

Strong Telecom, Good Processes

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Incredible teams and collaboration Technology and Plant Self aware company that knows what it has to do to be successful Does want to empower and nurture employees

Cons

Occasional scope creep and lack of focus

5.0

Mar 4, 2025

Great place to work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Compensation, benefits, employee share plan, pension, TFSA and RRSP programs. Collaborative environment, great team members and leadership. Opportunities for growth.

Cons

Organization is very large, often acquiring other companies and restructuring which can lead to disjointed operations and reactive approach.

4.0

Dec 16, 2024

Good company, great people

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits, good people.

Cons

Very corporate, very bottom line driven.

Viewing 4 - 6 of 43 Reviews

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TELUS Operations Manager reviews

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Ratings by demographic groups

Reviews by job title

Strong Telecom, Good Processes

Great place to work

Good company, great people

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