Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 932 reviews)); "Great culture and very remote friendly!" ((in 559 reviews)); "Good options to work from home" ((in 547 reviews)); "Good work life balance and security of a large corporation" ((in 545 reviews)); "Telus has some great people that work hard and are very professional." ((in 480 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 385 reviews)); "Queueing and low salary." ((in 369 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 173 reviews)); "Senior leadership is poor." ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 80 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,627 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

2.0

Jul 22, 2025

Treated like a number

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, and matched contribution to pension

Cons

Treated like a number. Your time is tracked down to the second. Constantly adding new responsibilities, while never increasing the pay to reflect the added work.

4.0

Jul 21, 2025

Amazing entry level position

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great job to develop skills and sales techniques. Can be well-paying due to commission-based structure.

Cons

Inconsistent pay due to changing commission structures can make it feel as if there is a lack of financial stability.

3.0

Jul 21, 2025

Good while it lasted

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Some managers are great. Good coworkers

Cons

Company has become something different than it used to be. Most experienced onshore employees are gone in favor of hiring contractors and hiring offshore. Over the years company has placed more and more demands on employees while taking away perks and benefits

Viewing 526 - 528 of 8,627 Reviews

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Jobs at TELUS

Customer Success Associate

SQL Server Database Administrator

Client Service Manager

Associate Benefits Operations Analyst

Client Service Analyst II-TH (Benefits)

TELUS

TELUS reviews

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Treated like a number

Amazing entry level position

Good while it lasted

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