TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)
avatar

Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Get to work from home Good stock option program Good health/dental/vision benefits and 75% paid MSP Union job (depending on your position) which means decent job security Opportunity to move to different positions as its a large company Great mentorship (depending on who is training you) Work-life balance was good Great company to retire with Managers were very friendly and accommodating

Cons

Pay is way well below industry standard Too much outsourcing and reliance on overseas call-centers and contractors Lack of accountability Employee discounts aren't all that great Too many buggy and out-dated business tools and equipment. Because of constant cost-cutting, new lower-grade equipment is brought in it's place. A lot whining and entitlement among many (not all) employees in my department (mainly due to it being a union). Most people have been working there for more than 5-10+ years so its like an old boys club (which is not always a good thing). If you ask for help with something, you are often met with a condescending and snide attitude. Many times your left feeling really bad about yourself for asking, so it's not the most positive work environment. Seems to take many years for people to warm up to newcomers.

4.0
Jan 7, 2019

Team Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great company values and you can advance easily within the company if you have the drive.

Cons

With a publicly traded company, the bottom line is to make the shareholders happy. In recent years, a lot has been focused on eliminating inefficiencies but at the expense of employee engagement.

Viewing 445 - 447 of 8,628 Reviews

Glassdoor has 10,059 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.