Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 931 reviews)); "Great culture and very remote friendly!" ((in 561 reviews)); "Good work life balance and security of a large corporation" ((in 552 reviews)); "work from home is great" ((in 541 reviews)); "Telus has some great people that work hard and are very professional." ((in 484 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 390 reviews)); "Queueing and low salary." ((in 363 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 165 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 100 reviews)); "Upper management does not care about those on the frontline at all." ((in 77 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,624 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,624 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

4.0

Sep 30, 2025

telus marketing manager

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

great culture, team, people, work life balance

Cons

none i can think of right now, love working there

5.0

Sep 29, 2025

Excellent Company

Acount executive

Recommend

CEO approval

Business Outlook

Pros

Takes care of employees and helps to ensure work life balance.

Cons

Difficult to complete business quotas due to complexity of processes

1.0

Sep 29, 2025

Horrible Culture and Service Delivery

Senior channel manager

Recommend

CEO approval

Business Outlook

Pros

- Solid team members who come from great backgrounds ready and willing to find success

Cons

- Leadership controls all decisions which impacts middle management and lower. - High gossip, low moral - unclear roles and responsibilities. always talking about being "agile" when an msp should have repeatable and scalable models. - very low culture. Very transactional - worst job ever - high blaming organization - people in leadership who dont know how to lead, inspire, empower, support.....

Viewing 409 - 411 of 8,624 Reviews

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TELUS

TELUS reviews

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telus marketing manager

Excellent Company

Horrible Culture and Service Delivery

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