TELUS reviews

3.5

58% would recommend to a friend

(8,626 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Aug 7, 2023

Room for improvement

Recommend
CEO approval
Business Outlook

Pros

Hybrid work model was ideal.

Cons

There is no on-boarding for new employees, especially in management. If you’re not liked you’re immediately shunned. There is no attempt in helping employees succeed. They’re immediately discarded.

1.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good benefit plans for employees - 3 weeks starting vacation time

Cons

- You are always a number at this company and are shown no value unless you are top in sales. - They talk about putting customers first but refuse to hire technically capable technicians. Salesmen only. Unless it is specifically a piece of Telus equipment that is the problem, if you want something in your house fixed properly, you are better off finding a 3rd party company to come and fix it. Most of the new techs won't even be able to tell you what the problem even is. - Management is groomed to come down hard on all employees that aren't proficient in sales. - Company is getting rid of all senior technicians so they can pay the new techs (cough* Salesman cough*) less than they are worth resulting in poorly trained techs with very little working knowledge.

Viewing 385 - 387 of 8,626 Reviews

Glassdoor has 10,057 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.