Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (214) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 925 reviews)); "Great culture and very remote friendly!" ((in 557 reviews)); "Good work life balance and security of a large corporation" ((in 544 reviews)); "Great work from home options" ((in 530 reviews)); "Telus has some great people that work hard and are very professional." ((in 484 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 390 reviews)); "Queueing and low salary." ((in 359 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 171 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 100 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,624 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,624 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

1.0

Jun 19, 2024

Not great

Service professional

Recommend

CEO approval

Business Outlook

Pros

I made $200,000 in an entry level role.

Cons

Everything that doesn’t revolve around your compensation if you’re not a high performer in sales.

2.0

Jun 17, 2024

Misalignment in values

Finance director

Recommend

CEO approval

Business Outlook

Pros

Good benefits Remote working options

Cons

Constant leadership changes No autonomy Motivated for short term results at expense of customer service and long term sustainability

2.0

Jun 16, 2024

Meh.

Customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

Stable company, dead-end job, unfortunately. This is TELUS Health, not Mobility.

Cons

Management will not listen to you, ever, about anything, and it's in the medical field, so you also have to deal with doctors who double down on the fun. Do something else.

Viewing 340 - 342 of 8,624 Reviews

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Jobs at TELUS

Client Services Representative (CSR) – Drug & Alcohol Testing

Quality Assurance & Production Support Lead

Client Services Representative (CSR) – Drug & Alcohol Testing

Client Service Analyst II-TH (Benefits)

TELUS

TELUS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not great

Misalignment in values

Meh.

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