Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (213) , Business Analyst (205) , Manager (157) , Account Manager (143) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 921 reviews)); "Great culture and very remote friendly!" ((in 583 reviews)); "Great place to work flexible and work from home" ((in 552 reviews)); "Good work life balance and security of a large corporation" ((in 539 reviews)); "Telus has some great people that work hard and are very professional." ((in 481 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 389 reviews)); "Queueing and low salary." ((in 358 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 169 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 97 reviews)); "Upper management does not care about those on the frontline at all." ((in 77 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,617 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

2.0

Nov 4, 2025

Poor pay rate compared to expected output

Online analyst

Recommend

CEO approval

Business Outlook

Pros

It offers opportunity to retired persons/ non-conventional workers to work remotely as per their schedule. It offers sufficient work to execute

Cons

It's quality benchmarking is very high compared to the pay rate offered in India. The job that offered pay rate of $8/ hour before 2020 is only $4 or $4.5/hour now. But the quality demand has gone up with close supervision and cancellation threat. No compensation for WFH set up, every damn device, internet, table, chair on the contractor's account. Telus is however little better than Appen in pay rate, who even offers work at $2/ hour. Shame!!

3.0

Nov 4, 2025

decent jon

Sales representative

Recommend

CEO approval

Business Outlook

Pros

high potential for commission structure

Cons

low hourly pay for starting up

5.0

Nov 4, 2025

Great place to work

Quality engineer

Recommend

CEO approval

Business Outlook

Pros

Great team and dynamic workplace

Cons

Multiple layoffs every few months

Viewing 319 - 321 of 8,617 Reviews

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TELUS

TELUS reviews

Company ratings over time

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Poor pay rate compared to expected output

decent jon

Great place to work

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