Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (213) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 927 reviews)); "Great culture and very remote friendly!" ((in 563 reviews)); "Work from home is great" ((in 543 reviews)); "Good work life balance and security of a large corporation" ((in 537 reviews)); "Telus has some great people that work hard and are very professional." ((in 481 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 384 reviews)); "Queueing and low salary." ((in 364 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 171 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 100 reviews)); "Upper management does not care about those on the frontline at all." ((in 79 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Barcelona , Valencia , Madrid , Santander

TELUS reviews

3.5

58% would recommend to a friend

(8,618 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

9K reviews

2.0

May 9, 2025

Mediocre

Manager field support

Recommend

CEO approval

Business Outlook

Pros

Okay salary and pay benefits, some share matching left

Cons

Share matching has gone down Benefits have been cut Difficult work environments

2.0

May 2, 2025

Offshoring and VSP offers

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Amazing place to work for so many years.

Cons

Went downhill during union bargaining and offshoring.

3.0

Apr 2, 2025

Loyalty is meaningless to leadership

Director

Recommend

CEO approval

Business Outlook

Pros

good benefits good coworkers flexible work

Cons

Layoffs come without warning, cloud always looming. Staff cuts made without regard for those left doing the extra work. Decades of loyalty and service mean nothing. Pay below market. Little career growth. Obvious favouratism for those connected to leadership.

Viewing 304 - 306 of 8,618 Reviews

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Jobs at TELUS

Client Services Representative (CSR) – Drug & Alcohol Testing

Client Services Representative (CSR) – Drug & Alcohol Testing

Disability Case Manager

Phoenix, AZ

View job

Disability Case Manager

Phoenix, AZ

View job

Quality Assurance & Production Support Lead

TELUS

TELUS reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mediocre

Offshoring and VSP offers

Loyalty is meaningless to leadership

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