T-Mobile Customer Service Representative (CSR) II reviews

Users say... "Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." "Good pay working part time when at the right store with the right traffic and are good at sales." "This is a company with a great culture and a set of policies that are very positive for employees." "So many great people that work here Positive results in the past few years have created good momentum" "commission based is good and bad. it depends on traffic of store and promotions" 

Users say... "Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" "Bad manager who has no idea what is going on a day to day basis?" "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." "They expected workers to work long hours and meet quotas while receiving no help from management." "Bad upper management not considerate"