Starbucks reviews

3.5

56% would recommend to a friend

(85,368 total reviews)
avatar

Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be fun, fast-paced, get to work with really great people.

Cons

Customers, corporate, not enough hours, not enough staff, continuously declining corporate decision-making.

avatar
Starbucks Response
2w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks sometimes and customers were understanding of u

Cons

my manager was really stingy and hated me being sick

avatar
Starbucks Response
2w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
3.0
Jun 1, 2026

Great coworkers and benefits, but management varies greatly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Coffee experience and education -Great Coworkers -Insurance Coverage -Free ASU tuition

Cons

It depends on your store I suppose, you either have really great coworkers or horrible ones. Managers are the same way but they all drink from the same pot of Starbucks koolaid. Right now everyone is being careful in fear of getting written up for the smallest thing. Peak, weekends and holidays get pretty busy and sometimes there is never enough coverage and you are spread thin. And as a POC partner some managers are just straight up racist to you.

Viewing 280 - 282 of 85,368 Reviews

Glassdoor has 91,083 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.