Starbucks reviews

3.5

56% would recommend to a friend

(85,366 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good wage, healthcare, benefits, free coffee

Cons

Toxic work culture, immature co-workers, lack of teamwork, lack of leadership, unclear communication and expectations, company has gone so far downhill in recent years

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be fun, fast-paced, get to work with really great people.

Cons

Customers, corporate, not enough hours, not enough staff, continuously declining corporate decision-making.

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Starbucks Response
2w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks sometimes and customers were understanding of u

Cons

my manager was really stingy and hated me being sick

avatar
Starbucks Response
2w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
Viewing 277 - 279 of 85,366 Reviews

Glassdoor has 91,081 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.