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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,452 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Reviews by job title

      85K reviews
      4.0
      Jun 9, 2009

      Starbucks is a great company for some, but it's not for everyone.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great relationships, personal fulfillment, ethical organization in the way it does business. The "cafe" environment can be fun, lots of socializing, of course free coffee!

      Cons

      This company values the perception of success, results, and performance more than the real thing. It is not a meritocracy. Accomplishments are not valued via every avenue - you have to follow the right path. And in many cases innovation is not rewarded, but homogonized into something else entirely.

      3.0
      May 28, 2009

      company ideals can be lost in the actions of those in management

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is great for what you do. Performance reviews are performed semi annually and most of the time result in generous raises. Benefits for part time employees is great. Free beverages starting 30 minutes prior to shift and ending 30 minutes after shift at any location. 30 percent discount on all merchendise excluding gift cards. Tuition reimbustment is definitely a plus but only applies on business courses. Employees are given breaks every 2 hours. You do get vacation hours based on the ammount of hours you work, however the rate at which they earned has been reduced for employees of less than 3 years.

      Cons

      You are not allowed to tell a customer no even when they are wrong, which can belittle employees. This almost gives the customer permission to treat workers cruelly. As with any job company ideals can be lost in the actions of those in management, however corporate is very understanding and repectful of employees. Hours can suddenly change or decrease without any given reason. Unfortunately being sick is not an accepted reason for not coming in unless you find someone to work for you; not doing so can result in termination. Internal growth seems like a priority but opportunities in my specific district were few and far between.

      5.0
      May 27, 2009

      worth it

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      its a very fun job, and you get to interact with all different types of people and help make their day better, you also are able to have all the free food and drinks while your working. and when your not working you get 30% off everything, and if your friend is working, you can probably get it for free

      Cons

      it makes you fat, because you get all the free coffee and food you want. sometimes store managers do not explain things well, but for the most part you get good managers

      Viewing 85234 - 85236 of 85,452 Reviews
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      Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.